Introduction to Document Management

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  All Sales Staff, MDS
  45  minutes
Your Price: 0.00 €

Brief Description

  • This module will introduce you to the expressions used in document management, such as ECM (Enterprise Content Management) and DMS (Document Management System). It will indicate the features and benefits of such solutions and help you evaluate them by giving you key indicators to look for. Hints for the specific sales approach in this area conclude the module.

Target Group

  • Service Technician, All Employees, Sales Representative

Theoretical and practical contents

  • Standard and project-oriented solutions
  • Document management (DMS, ECM) at a glance
  • Document Management indicators
  • If software is involved there is an impact on your commercial approach
  • First steps of an ECM/DMS project

After this training you will be able to…

  • Define the meaning of the term solution
  • Recognize the features and the benefits of DMS and ECM systems
  • Describe the key evaluation indicators for a DMS
  • Discover the impact of HW on providing a DMS solution
  • Identify the sales approach for an ECM / DMS project


This course module is a "package" containing other course modules.

Introduction to Document Management - Knowledge Test
TST Test | 45 minutes | English